4.5 / 5 429 reviews

Who Uses This Software?

NueMD serves physician practices, mental health providers, medical billing professionals and student health centers across the United States.

Average Ratings

429 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • NueMD
  • Founded 1993

About This Software

NueMD is the leading cloud-based medical management solution for small and mid-sized practices. NueMD offers secure, HIPAA-compliant access to software that streamlines the patient care cycle and simplifies administrative tasks to just a few key strokes.
NueMDs established client base of over 24,000 users in 50 states is proof of our success. Increase your profitability while better serving your patients with NueMD.

  • Activity Monitoring
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Assessment Management
  • Assessments
  • Billing & Invoicing
  • Billing Estimates
  • Care Plan Management
  • Charting
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Decision Support
  • Drag & Drop
  • E-Prescribing
  • E/M Coding
  • EDI
  • EHR Certified
  • EMR / EHR
  • Exercise Management
  • Facility Scheduling
  • HIPAA Compliant
  • HL7 Support
  • Handwriting Recognition
  • Inpatient / Residential
  • Insurance Eligibility Verification
  • Insurance Management
  • Inventory Management
  • Meaningful Use Certified
  • Multi-Location
  • Multi-Office
  • Multi-Physician
  • Multi-Provider Practice
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Order Entry
  • Outcome Assessments
  • Patient Account Management
  • Patient Billing
  • Patient Eligibility Checks
  • Patient Payment History
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Personnel Management
  • Physician Scheduling
  • Practice Management
  • Progress Notes
  • Progress Tracking
  • Recurring Appointments
  • Remittance Advice
  • SOAP Notes
  • Self Service Portal
  • Single Provider Practice
  • Staff Scheduling
  • Statements & Collections
  • Treatment Plans
  • Voice Recognition

NueMD Latest Reviews

Automatically translated. Show original review

User Friendly Software with Great Pricing Options

5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I found this software for a client that wanted to use a software that would integrate with their existing Practice Fusion EHR and after some research, we chose NueMD for this practice. This software is very user friendly. I was able to set up the system with the little assistance needed from their training department. However, the training staff was very friendly and helpful! I was so impressed with this software and its support staff, that I have since switched to this software for my own billing company.
One appealing consideration for this software for me was their pricing options. The monthly fee is based on your EDI usage, not by provider or user. This is great for companies like mine that services smaller groups. It is nice not to have to spend as much for the client that only does 20 billings in a month vs a client that does over 500 billings in a month.
They also have a built-in clearing house that you are required to use. I will admit, I was a bit put off by this at first. I had used the same clearing house for most of my career! I was hesitant to leave them, but it was unwarranted. The NueMD clearing house is actually a great feature. It is very time efficient to have the EDI tracking automatically noted right into your claim. And the cost is included in the monthly fee, so that was another expense that was done away with! Not only do I now pay less for each client than I did before, I no longer have the additional clearinghouse fee.
The training and setup fees are also VERY reasonable. They also go at your speed for the training. After 15 years of setting up various billing softwares, I was not wanting to sit through two weeks of training that was unnecessary. While they DO offer the full on training for staff that does not have extensive software knowledge, they were willing to work with me and set up my training to my specific questions and verifying that the setup I did was correct. For me, this was a huge plus that was not offered by other companies.
I will say that it does lack some bells and whistles and I cannot speak of the EHR component as I do not utilize that service, but overall it is a great billing software and I would definitely recommend them! I made the switch 6 months ago now and my client has been on for 9 months. We are both very happy with our choice in this product.

Pros: Pricing, ease of setup and use, claims management screen is a great tool, EHR integration, pricing, support staff, amazing user guides!, clearinghouse included, oh and did I mention GREAT PRICING??!! One of the best assets of NueMD is the New Account rep, Michael Palmer! What an amazing rep! He stays with you until the end of your set up. He follows up with you on a regular basis to ensure all aspects are being completed as quickly as possible. I have never experienced that before. Usually, once you are handed off to the training and setup, you don't hear from the New Account rep. Not the case with this company. Mr. Palmer is wonderful!

Cons: A/R report lacks patient information. This is frustrating for old-school billers like me that love their reports, but the claims management screen tend to make that a non-issue as all the information you need is on that screen and that screen has all the claims on your reports.
Reports, while they can be customized and sorted, there are limited choices in the customizing and sorting. They do have additional reporting packages though if you need advanced reporting.
You can only have one session open at a time. Some billers like to have multiple sessions open so that they can field calls while still working on other things without losing a place.

Automatically translated. Show original review

NueMD. The answer to my PM needs.

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Value for Money

Pros: I love NueMD's user-friendly Practice Management software and their Technical Support/Customer Service Team. The application is a breeze to learn, use, and teach to new staff members. I wear multiple hats in my office, and NueMD makes it very easy for me to switch between hats without being overwhelmed. With a system like this, I don't really need support anymore. However, a support team member is always a click away through VNC connect, so I don't even have to spell out my issue in detail. I can just click and connect. Then a representative will see my screen and take care of my concerns. A great feature I hardly see in other PMs is what I like to call "user login transfer." NueMD is a web-based system so you can have access to your system on the go with any browser that has Java. Now say you're a doctor that works with two different systems. Chances are that you have different login information. With NueMD, that's a little different, you can carry your same login credentials between both systems with only an account code to represent the other system. It's just one less thing to worry about if your already a user of NueMD.

Cons: NueMD software comes with a billboard feature on the home screen. A notification pops up whenever a new message/update/news is received. It's okay for the vendor to want to keep all clients informed but I'm never excited to see that "new message" notice on my screen when I log in first thing in the morning. Then I have to retype my password to confirm I've read it instead of just closing it out. Of course, this feature can be changed though the main admin account; however, I'm still not a fan of this little feature.