4 / 5 64 reviews

Who Uses This Software?

AppointmentPlus scheduling software is the most flexible and feature-rich product in the marketplace. We work with 6,000+ clients in more than 100 verticals, from human resources to logistics.

Average Ratings

64 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Serving small business to enterprises; call 800.988.0061 for a custom quote
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • AppointmentPlus
  • Founded 2001

About This Software

AppointmentPlus scheduling software partners with growing businesses to automate their complex customer, staff, and resource scheduling needs.

Specializing in providing the most flexible, configurable and rules-based online scheduling application in the marketplace, since 2001 AppointmentPlus has helped our clients schedule more than 500,000,000 appointments and counting!

  • 3PL
  • 3PL Management
  • Accounting Management
  • Appointment Management
  • Appointment Reminders
  • Appointment Scheduling
  • Assessments
  • Automated Scheduling
  • Background Screening
  • Barcoding / RFID
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Candidate Management
  • Category Customization
  • Channel Management
  • Claims Management
  • Class Scheduling
  • Client Management
  • Clinical Charting
  • Collaboration Tools
  • Commission Management
  • Container Tracking
  • Cross Docking
  • Customer Database
  • Demand Planning
  • Drag & Drop
  • Electronic Data Interchange
  • Email Reminders
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • IVR / Voice Recognition
  • Imaging
  • Import / Export Management
  • Internal HR
  • Interview Management
  • Inventory Control
  • Inventory Management
  • Job Management
  • Job Posting
  • Job Requisition
  • Labor Management
  • Labor Rates
  • Lead & Sales Management
  • Location Control
  • Maintenance Scheduling
  • Meeting Room Booking
  • Mobile Grooming
  • Multi-Location
  • No-Show Tracking
  • On Call Scheduling
  • Onboarding
  • Online Booking
  • Online Scheduling
  • Order Management
  • Parts Management
  • Patient Account Management
  • Patient Billing
  • Patient Records
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Payment Reminders
  • Payroll & Commissions
  • Payroll Management
  • Physician Scheduling
  • Picking / Kitting
  • Point of Sale (POS)
  • Purchasing
  • Quality Control
  • Quotes / Estimates
  • Receiving / Putaway Management
  • Recruiting Firms
  • Recurring Appointments
  • Reference Checking
  • Rescheduling
  • Reservations
  • Resource Scheduling
  • Resume Parsing
  • Resume Search
  • Returns Management
  • SMS Messaging
  • Sales & Operations Planning
  • Scheduling
  • Self Service Portal
  • Service History
  • Services List
  • Shipping Management
  • Staff Management
  • Staff Scheduling
  • Supplier Management
  • Transportation Management
  • Treatment Planning
  • Two-Way Messaging
  • VIN Decoder
  • Vehicle Tracking
  • Warehouse Management
  • Work Order Management

AppointmentPlus Latest Reviews

Automatically translated. Show original review

Clunky, difficult to use and no better featured than any other app

1 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Value for Money

Pros: This should really be a simply must have these days but many don't so I guess it's worth mentioning. The security is locked down per user so each normal user can only see their own clients - this is important in confidential organisations.

Cons: All aspects of the UI is counter-intuitive so hard to learn to use and hard to use once you've learned. It takes about three clicks (or swipes / touches) in a number of different popup boxes to perform a single action, for example cancelling an appointment. Many popup boxes are not resize-friendly either and when trying to (for example) cancel an appointment, each successive box pops up in an unlikely part of your screen, miles away from where its parent box was so if you have a big screen you're left wondering why it doesn't seem to have done anything. Recurring appointment maintenance is almost entirely separate from single appointment maintenance so you have to go to an entirely different area in the app to manage repeating appointments. Most other systems smoothly integrate recurring with single appointment management in the creation, modification and deletion of any appointment. Screen refreshes are woefully slow and there are too many of them. Accessing from London via a 75Mb fibre link it takes up to 5 seconds for a page to refresh and every time you cancel / change / add an appointment, the screen refreshes. The app claims to be mobile friendly. If mobile friendly means the identical desktop site is shrunk to an infinitesimal version of itself so it fits on a mobile device screen then perhaps it is. But it isn't. :-) By and large, I think compared to full slate and google calendar (at least) it's unacceptably unusable.

Automatically translated. Show original review

I have had better experiences with other scheduling software. This software has many issues.

3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: This has been the scheduling software since I started here, but we are strongly considering a different company.

Pros: I like that you can look at a main page to see if there is a site-wide problem and the amount of time they expect it to be resolved in, versus making a phone call for your first step.

Cons: The software just doesn't work sometimes. Trying to change provider schedules, canceling or booking appointments... it either goes through the whole process and nothing changes, or it gives a reason (that should not be a reason at all) why the software won't allow for the request. For example, when trying to open a provider's schedule last week so she can work an extra day, after pressing 'update' to the new schedule, it will tell me an entirely different day must be changed for some other purpose, when I'm not dealing with that day at all. Hard to explain without showing it. But there are a lot of bugs that need to be worked out.