4.5 / 5 41 reviews

Average Ratings

41 reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • DonorView
  • Founded 2011

About This Software

We help you remove the chaos of managing information in multiple systems by bringing everything into one, easy-to-use solution. Manage your donors, volunteers & members; create customizable donation & event forms; utilize peer to peer campaigns; run TEXT2GIVE campaigns ; send email campaigns; conduct online surveys; track your grants; quickly run queries and reports. We take it a step further with unlimited users, zero setup fee and outstanding customer service, all at one, low price.

  • Accounting
  • Alumni Management
  • Application Management
  • Association Membership
  • Auction Management
  • Automatic Renewals
  • CRM
  • Campaign Management
  • Club Membership
  • Committee Management
  • Contribution Tracking
  • Donation Tracking
  • Donor Database
  • Donor Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Fundraising Management
  • Gift Management
  • Grant Management
  • Gym Membership
  • In-Kind Donations
  • Jobs Board
  • Matching Donations
  • Member Database
  • Member Directory
  • Member Portal
  • Membership Management
  • Mobile Donations
  • Mobile Giving
  • Nonprofit Membership
  • Online Donations
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Receipts / Statements
  • Recurring Donations
  • Recurring Giving
  • Social Media Management
  • Volunteer Management
  • Website Management

DonorView Latest Reviews

Automatically translated. Show original review

Makes my life easier

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like DonorView. There was a bit of a learning curve but you will have that with any new software. Any time I have questions or problems, they have been very quick to answer or to figure out what is causing the problem (and sometimes even letting me know that the problem is me). My biggest problem was figuring out the report function (I still have some problems but again I just send an email and they walk me through it). We looked at a few different options and by far this was the best deal around. I am very pleased with DonorView. In fact someone in our organization mentioned about maybe looking into changing software and I flat out told them that I like using donor view, it is very user friendly and if they decided to change it would be without me. That is how much I like using DonorView.

Cons: With our previous software our donors could be listed as a married couple but with DonorView (as with other softwares we looked) at each person is an individual and then put into a relationship. Not only did it significantly increase our donor base but it just didn't work for us so I ended up merging the married couples together to create one donor instead of two. It would have been nice to have that option of keeping them a married couple at the beginning of our conversion so that I wouldn't have had to do all the merging (which took quite a bit of time).

Automatically translated. Show original review

Great software - so much functionality, great quality for the price, excellent customer service.

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are able to keep our database clean, consistent, and reliable. It is easy to use for all levels of experience and the capabilities of the software are enormous. We love how easily it syncs to our website as well as the ease of reporting to members of the staff.

Pros: I just started using the software within the past year. It has been an easy transition and continues to be as I ask for help with certain areas and suggest improvements. I find the customer service team always timely and knowledgeable. I look forward to increasing my knowledge base with the software as I continue to use it and gain better use of the overall functionality. I appreciate all the time that the team has put into cleaning up our old data to make it work for DV.

Cons: The only suggestion for improvement would be to make the mail merge templating easier to use. I find it difficult to format a letter, especially because I have no experience with HTML. I would prefer to either copy and paste from Word with it working perfectly the first time. I feel as if I always have to do a trial run with a new letter and adjust accordingly.