4.5 / 5 19 reviews

Who Uses This Software?

Health & Human Social Services o HMIS & Sheltered Housing o Community Action Programs / Counties o Developmental Disabilities o Emergency / Utility Assistance / WAP o HIV/AIDS / Ryan

Average Ratings

19 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • CaseWorthy
  • Founded 2008

About This Software

CaseWorthy Inc. is committed to supporting our customers in local governments, including city, county, and statewide institutions. CaseWorthy, Inc., offers an Outcomes-focused, Organization-wide, Advanced Case Management software solution for government agencies that automates and simplifies the data management and funder compliance process so agencies can prove their evidence of social impact in the communities they serve.

  • Accounting
  • Budgeting & Forecasting
  • Case Management
  • Certification & Licensing
  • Child Welfare Management
  • Client Management
  • Code Enforcement
  • Committee Management
  • Compliance Management
  • Document Management
  • Donor Management
  • Dues Management
  • Event Management
  • Fixed Asset Management
  • Fundraising Management
  • Grant Management
  • Inventory Management
  • License Issuance
  • Member Database
  • Membership Management
  • Permit Issuance
  • Purchasing & Receiving
  • Reporting & Statistics
  • Scheduling
  • Self Service Portal
  • Social Media Management
  • Taxation & Assessment
  • Time Tracking
  • Training Management
  • Utility Billing
  • Volunteer Management
  • Work Order Management

CaseWorthy Latest Reviews

Automatically translated. Show original review

If you want to have evidence driven service, then CaseWorthy is the Best.

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I used this very site (Capterra) to vet 42 or so products. After several months and elimination rounds, CaseWorthy emerged as the clear leader. I have designed and used primary data collection systems for 26 years, helped many non-profits "work-around" the limitations in their off-the shelf software products. Hence my main objective was to find a product that could be customized without going back to the vendor to pay and pay. You will not need to create ┬┐work-arounds┬┐ with CaseWorthy. CaseWorthy is a different level of architecture, the design is uniquely flexible and expandable. You can add almost anything you can imagine, most likely without having to go back to the vendor or pay anything additional. Flexibility is great, but what is even better is a system that has been the beneficiary of all that have come before (CaseWorthy incorporates lessons learned from every aspect of every customer for the benefit of all). Off the shelf this system is probably 80% ready for exactly what you need, which can get you up and running quickly. The best decisions are based on data, CaseWorthy was designed to connect your services to the outcomes, so you can tell which work and which do not, allowing you to focus likely limited resources where they will be most effective.
If you have a complex organization, setup may take several months to be complete. Having knowledge of SQL reporting and relational database design will be very helpful. If you are big enough, you will eventually need desktop support on staff, and likely a reporting specialist to analyze and report so you can take full advantage of all that evidence.
I highly recommend CaseWorthy.

Pros: Flexibility, staff support, built in features and reports (thousands of them), vendor maintains many common required reports for funder requirements. Security, role assignment, ability to add multiple organizations, etc. the list goes on.

Cons: They would benefit from investing in documentation and written training materials. Training is via online meeting, and in person meetings. Documentation would be nice, so you could refer back to it. Likely the product is expanding and improving so fast, that it is difficult to keep up with written training materials.

Automatically translated. Show original review

Great case management suite

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We moved over a bunch of homegrown databases into Caseworthy in order to offer a unified experience to end users while maintaining security/privacy. Since it is maintained in the cloud, we are able have end users access the data they need almost anywhere without the need for a vpn or remote desktop connection. Our trainer was great and made sure we knew all the areas of the system and even came on site to learn about our programs and processes of each one to better understand how they all work. He worked with us getting up to speed on how to customize the pieces and parts we need and supported us through the entire migration process and beyond. The programs we offer all have different aspects of data that is important. This made customization and report a very important part of our selection process. Once we saw the apBuilder tool, we knew this could provide what we needed. After working with it, we are able to self maintain a very large portion of our customization needs including rules, workflows, reports, queries, and our own tables and columns. This allows you to add/edit/remove these changes almost immediately and push them out to your end users when you see fit. Reporting is also great. There are a large number of reports already made available but you have the ability to create your own if you are familiar with SQL and the SSRS tool. We added a handful of our own and the apBuilder interface makes it too easy to upload that report and add query parameters on the form. We now have a solution that makes it easy for end users to enter in and access anything they can think of. For a total case management solution, look no further.

Pros: Ease of customization and the staff are great!