Who Uses This Software?

Kindful serves nonprofits with a variety of missions, who are seeking simpler workflows and reduced redundancy. These organizations believe in the power of online connections and fundraising.

Average Ratings

49 reviews
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Kindful
  • https://www.kindful.com/
  • Founded 2011

About This Software

Kindful is a donor management platform built for growing nonprofits. We help you develop meaningful relationships with your donors and raise more money. Create unlimited, custom donation pages, and peer-to-peer campaigns. Connect the tools you use daily without the frustrations of manual exports and imports. Emails, events, volunteers, fundraising, accounting. See everything together in Kindful. Save time with software your entire staff can use. Pricing starts as low as $100 for unlimited users.

  • Accounting
  • Alumni Management
  • Auction Management
  • CRM
  • Campaign Management
  • Committee Management
  • Contribution Tracking
  • Donation Tracking
  • Donor Database
  • Donor Management
  • Dues Management
  • Event Management
  • Fundraising Management
  • Gift Management
  • Grant Management
  • In-Kind Donations
  • Matching Donations
  • Member Database
  • Membership Management
  • Mobile Donations
  • Mobile Giving
  • Online Donations
  • Payment Processing
  • Planned Giving Management
  • Pledge Management
  • Prospect Management
  • Receipts / Statements
  • Recurring Donations
  • Recurring Giving
  • Social Media Management
  • Volunteer Management

Kindful Latest Reviews

Automatically translated. Show original review

I use Kindful for our non-profit accounting and donor management (CRM)

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Kindful is designed to be part of - not the whole of - a CRM/fund accounting strategy. The upside of this is that you are not pigeonholed into one system forever - it is designed to play nicely with other programs/systems. Once you go through the learning curve, the program is straightforward and easy to use. Customer support is fantastic for questions. I have to manually enter quite a few transactions, and it is much easier to do with Kindful than with Quickbooks. Automatic reports to my board of directors are fantastic. Also, for fund based accounting, this is much simpler to use than quickbooks - I do the math through kindful and my accountant does it through quickbooks - the information is automatically shared through the quickbooks integration. Zapier integration means you can get information in and out of kindful easily. Different price points for different organization sizes is key - a low cost entry point was a big deal for me.

Cons: Not the most intuitive layout, so takes some time getting used to, but once you do it is a very powerful tool. Looks good on a desktop, but not on iphone display. Integration with quickbooks is my main goal and is not perfect - numbers sync fine but sometimes followup is necessary to make sure the accounts/funds are credited properly. Would love to see an integration with campaign monitor for emails and a better to-do/task sharing interface (like basecamp).

Automatically translated. Show original review

We use it daily and it is very user friendly. Even those of us who aren't tech-savvy can 'get it'.

4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: More streamlined than our previous interface, more user friendly.

Pros: I like the way everything is organized, Dashboard/Activities/Contacts... I like how reports can be automatic from the system straight to my email, daily. I like that once the credit card/ACH info is entered, we don't actually have access to those numbers, and helps with PCI compliance. When there is an issue, we email support and they respond promptly, within 24 hours, and are very friendly and very helpful. I love the size of Kindful, because I feel like they still take input from clients to improve their systems.

Cons: When a donor makes a donation and pays for the transaction fee, you have to go in manually and split the transaction fee from the donation. On days that we have recurring transactions come out, it takes us an incredible amount of time for us to find and go through all the transactions to manually split the transaction fees from the donation itself. That is very time consuming. I personally call donors often, and there is a way to make a 'note' on the donor's profile, however, to access the last time I called, I would need to scroll through transactions to find the last note or go out and create a report. There should be a 'note book' that I can open and see all our correspondence, no matter if the call was in 2012 or today. (Both of which I have brought up with Kindful Support, and they know it's an issue we have with the software).