Who Uses This Software?

Urgent care centers and occupational medicine clinics. This includes pediatric urgent cares and on-demand family medicine clinics.

Average Ratings

78 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Per encounter
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • DocuTAP
  • http://docutap.com/
  • Founded 2000

About This Software

Integrated EMR, Practice Management, and Patient Engagement solution designed specifically for urgent care. From online check-in to automated coding, and a dedicated billing services team, DocuTAP has the tools to help you see more patients (with less stress), capture more charges, and shorten wait times for patients. Schedule your personalized consultation today.

  • Appointment Management
  • Billing & Invoicing
  • Billing Estimates
  • Charting
  • Claim Scrubbing
  • Claims Management
  • Code & Charge Entry
  • Decision Support
  • Drag & Drop
  • E-Prescribing
  • E/M Coding
  • EMR / EHR
  • Facility Scheduling
  • HIPAA Compliant
  • HL7 Support
  • Handwriting Recognition
  • Insurance Eligibility Verification
  • Inventory Management
  • Meaningful Use Certified
  • Multi-Location
  • Multi-Office
  • Multi-Physician
  • No-Show Tracking
  • ONC-ATCB Certified
  • On Call Scheduling
  • Order Entry
  • Patient Billing
  • Patient Eligibility Checks
  • Patient Payment History
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Payment Processing
  • Physician Scheduling
  • Practice Management
  • Recurring Appointments
  • Remittance Advice
  • Self Service Portal
  • Staff Scheduling
  • Statements & Collections
  • Voice Recognition

DocuTAP for Urgent Care Latest Reviews

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Top of the line EMR for any urgent care setting

4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Best EMR I've ever used. Because they use a flexible platform for their software they are able to constantly update and innovate their systems. Many of the updates to their product end up going unnoticed because they only serve to make the software more intuitive than it already is. The product support is incredible, they even have an online forum where users can collaborate with other clinics and submit new ideas directly to their development team. Their support staff members take ownership in what they do and always follow up until we are satisfied that an issue is resolved. If you are looking at implementing this software, I would highly recommend either hiring someone who has extensive experience with this EMR or sending a current staff member to their in person workshops. Only because this software comes packed with a ton of functionality. If you're new to the software or just bored some day, click around in the practice manager and you're sure to find some tool or report or feature that can enhance the way you do business. Also, their additional products, analytics and their RCM team have proved to be a very beneficial tool that I have never seen anywhere else.

Cons: In my opinion the areas that could use some polishing up are the instant message platform and the employer billing AR overview (for occupational health services).

Automatically translated. Show original review

DocuTAP makes getting charges out quick and accurate.

4.5 / 5
Ease of Use
4 / 5
Features & Functionality
4.5 / 5
Customer Support
Value for Money

Pros: The best aspect of the software for me is the CME (Coding Made Easy) tool. By taking some time on the front end and creating a good set of rules for your facility/region/insurances you can scrub all your claims and eliminate a ton of errors that were previously chalked up to "human error." Eliminating these types of errors minimizes the time wasted re-filing claims, reconsiderations and appeals which creates a better (and faster) revenue cycle. DocuTAP support is responsive to requests for assistance and in most cases are able to provide fixes within 24 hours. DocuTAP also provides a great research tool (the DocuTAP Community) in which you are able to reach out to other users, give ideas on how to improve the software and locate videos and instructions on how to perform different tasks.

Cons: The posting features are a little disjointed. The software treats payments from different entities (patient, insurance, Occ med) in completely different ways, which can be confusing. Occasionally when a request leaves the basic support area and is sent to the next level of support your requests can get lost in the shuffle.