Rentec Direct

Rentec Direct

4.5 / 5 139 reviews

Who Uses This Software?

Property managers servicing between 1 to 5000 properties, private landlords, and self-managed HOAs.

Average Ratings

139 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4.5 / 5
  • 5 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Rentec Direct
  • Founded 2008

About This Software

Property management software for private landlords and professional managers with 10 - 5,000 properties. You'll find all the tools you need for complete property, tenant and trust accounting. Collect rent online, publish vacancies to your own property management website, track maintenance requests, process online rental applications, and order tenant screening reports. Pricing is based on unit size, so you can easily scale to fit your needs. You'll always receive free US-based customer support.

  • Billing & Invoicing
  • Budgeting & Forecasting
  • Calendar Management
  • Commercial Leases
  • Commercial Properties
  • Committee Management
  • Contact Management
  • Credit Check
  • Credit Risk Management
  • Document Management
  • Event Management
  • Expense Management
  • File Notes
  • Insurance Management
  • Landlord Database
  • Late Fee Calculation
  • Lease Classification
  • Lease Management
  • Lease Origination
  • Maintenance Management
  • Member Communities
  • Member Directory
  • Online Payment Processing
  • Online Payments
  • Owner Portal
  • Payment Processing
  • Portfolio Management
  • Project Management
  • Property Database
  • Property Management
  • Remarketing
  • Rent Tracking
  • Repair Tracking
  • Repossession Management
  • Residential Leases
  • Residential Properties
  • Retail Leases
  • Sublease Management
  • Tax Management
  • Tenant Database
  • Tenant Management
  • Tenant Portal
  • Vacancy Tracking
  • Website Management
  • Work Order Management

Rentec Direct Latest Reviews

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Great value

4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Overall, this is a really great program. Cost is low, customer service is responsive, and there are a lot of capabilities. So far, it seems they continue to add new features and improve, which is a great sign for future growth. I would definitely recommend them, and I'm happy so far.

Pros: Easy to set up and pretty easy to use. Most likely, the confusion sometimes has more to do with my accounting abilities than the software itself. Customer service is very quick to respond, which is great, although not the friendliest. They seem to work to continue improving, which is important. They recently added a co-renter option for portal access, which is fantastic, and I'm so happy they added that. We have only had the service a month or two, but so far, we are pleased.

Cons: Like I said, customer service is responsive and quick, but not the friendliest, but they get the job done & that's most important. I feel like there are some functionalities that I feel would be pretty standard, yet Rentec doesn't have the feature. For instance, you have to do a work around for multiple property owners, but it doesn't really help much. Reporting functionality is lacking. There are a good bit of reports, but some that should be standard are not available. I also do not like the way ACH is reported, because you have to do a little digging to find out if payments went through or just trust it's working. However, technology, as we know, does not always work properly, and I hate to just leave it to chance. Although, this is probably more of an issue with Forte, who processes the payments, than Rentec. However, Rentec did partner with this company, so it's basically lumped in together.

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I love their customer support!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been a client of Rentec for almost 4 years and what stands out about them to me is their extremely helpful customer support. Special kudos to both Kathryn and Kevin who have helped me accomplish everything I need using their software. Whether I call or email, it seems like I get answers right away. Aside from the software being super easy to learn, I've really enjoyed all the features they've added over the years. It seems like every time I login there's something being improved.

Pros: The software is easy to learn for both me and my assistant. We were able to get up and running using the software in days, and that included bringing in all our data. The staff at Rentec was also tremendously helpful in getting it all imported.

Cons: The video training material is a bit dated, but still useful.