4.5 / 5 880 reviews

Who Uses This Software?

All small and medium sized businesses and accounting & bookkeeping practices.

Average Ratings

880 reviews
  • 4.5 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Xero
  • http://www.xero.com/nz
  • Founded 2006

About This Software

Award-winning online accounting software designed for small business owners and accountants. Available on any computer or mobile device with an internet connection. Business finances and cashflow are updated in real time. Imports transactions from bank accounts. Unlimited user logins. Integrates with over 600 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around finances.

  • "What If" Scenarios
  • 401(k) Tracking
  • ACH Payment Processing
  • Account Tracking
  • Accounts Payable
  • Accounts Receivable
  • Approval Process Control
  • Attendance Management
  • Audit Trail
  • Automated Quoting
  • Balance Sheet
  • Bank Reconciliation
  • Barcoding / RFID
  • Benefits Management
  • Billing & Invoicing
  • Budgeting & Forecasting
  • CPA Firms
  • Calendar Management
  • Case Management
  • Cash Management
  • Catalog Management
  • Check Printing
  • Check Processing
  • Client Statements
  • Collections
  • Collections Management
  • Compensation Management
  • Compliance Management
  • Consolidation / Roll-Up
  • Construction Breakdowns
  • Contact Management
  • Contingency Billing
  • Contract Management
  • Cost Tracking
  • Custom Pricing Models
  • Customer Accounts
  • Customer Database
  • Customer Portal
  • Customizable Invoices
  • Deductions Management
  • Direct Deposit
  • Discount Management
  • Document Management
  • Dunning Management
  • Duplicate Payment Alert
  • Expense Tracking
  • Fixed Asset Management
  • Forecasting
  • Forms Creation
  • Fraud Detection
  • Fund Accounting
  • General Ledger
  • General Ledger Entry
  • Government
  • Hourly Billing
  • Income Statements
  • Inventory Forecasting
  • Inventory Management
  • Inventory Optimization
  • Inventory Overview
  • Invoice History
  • Invoice Processing
  • Job Costing
  • Kitting
  • Mobile Payments
  • Multi-Company
  • Multi-Country
  • Multi-Currency
  • Multi-Department / Project
  • Multi-Location
  • Multi-State
  • Online Invoicing
  • Online Payment Processing
  • Online Payments
  • Order Entry
  • Overpayment Processing
  • Overrun Projections
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Pricing Management
  • Product Categorization
  • Product Configurator
  • Profit / Loss Statement
  • Project Accounting
  • Project Billing
  • Proposal Management
  • PunchOut
  • Purchase Order Management
  • Purchasing
  • Quotes / Estimates
  • Receipt Management
  • Recurring Billing
  • Recurring/Subscription Billing
  • Reorder Management
  • Requisitions & Approvals
  • Retainer Billing
  • Revenue Recognition
  • Search / Filter
  • Self Service Portal
  • Serialized Inventory Tracking
  • Service Ticket Billing
  • Shipping Management
  • Sourcing Management
  • Spend Management
  • Subscription Billing
  • Supplier Management
  • Tax Calculator
  • Tax Management
  • Time & Expense Tracking
  • Time Tracking
  • Traceability
  • Transfer Management
  • Trust Accounting
  • Vacation / Leave Tracking
  • Vendor Management
  • W-2 Preparation
  • Wage Garnishment
  • Warehouse Management

Xero Latest Reviews

Automatically translated. Show original review

Xero - Leading the way to making accounting much easier for small businesses

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been a Xero certified advisor for 8 years and actually returned the accounting profession because of Xero after deciding to leave because I felt the industry didn't understand delivering value to clients. Xero has been a catalyst for increasing the speed of change in the industry towards a value proposition model. Although like any system success with does come down to using it properly and being prepared to spend the time to understand how it works and to make the most of it, but Xero has been built so intuitively and they have

Pros: Great design, intuitive, great support files and videos, invoicing features are very good, being able to add files to transactions is a big time saver, the fact that it is a full accounting system is great in its price range, although for more complex features you may need an add-on application for example full stock management and stock control.

Cons: The way the contacts database has been developed could be improved to make importing and exporting data easier, that has improved recently with the addition of client codes field. Also greater flexibility of controlling features a user can access would be great.

Automatically translated. Show original review

The best at what it does

5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Full Disclosure: I am an accountant and I recommend Xero to many of my clients. When the expectations are in alignment with the capabilities of the software, then everyone is happy. People get into trouble with ANY software when they jump in thinking they know what it does and are then disappointed. All accounting and ERP software has limitations and Xero is no exception, but what it does, it does well. It provides payables, receivables, bank reconciliation and general ledger as its core functionality. There is a very capable estimating/quoting/order/ process that ties into AR invoices smoothly. But, the requisition/purchase/inventory side is very, very basic. In fact there are no requisitions and the purchase orders are so limited that I recommend you not use them. The inventory is only what is needed to make the sales side functional. So, if you need strong inventory support, you have to use a third-party add-on designed just for this purpose.

Pros: What is good about Xero are 1) Real-time bank feeds and bank reconciliation - this is what scared the pants off of Intuit and forced them to develop new functionality. 2) Xero fully embraces and enables third-party developers to provide niche solutions that have rich interaction with Xero. 3) The features keep getting better and better quarter after quarter. 4) Perhaps my relationship as a partner skews this, but I've had nothing but excellent support from Xero. I can call someone if I have to, but I almost always get issues resolved through technical support in a timely fashion. Some of my favorite add-ons for Xero are GeoOp for field services, Deputy which integrates its scheduling, time and attendance functions with Xero payroll, and Float which projects cashflow. The new reporting and the tags are fantastic.

Cons: There are some features I would like to see "sooner," but they are on the roadmap for "later." People jump on Xero because of the price without having a Xero consultant evaluate their suitability for the application - that can create an expectation gap, and that inevitably leads to an unhappy customer. I just hate it when people let their wallet do their thinking for them and then blame the software because it "doesn't do enough." The payroll is fine. I spoke to the VP in charge of payroll development and he is all about improving the functionality, so it will continue to improve. What is there now is very well designed to be comprehensive and flexible, but there are situations where a third-party payroll like Gusto will make more sense for your organization. They are the first ones to suggest you look at solutions like Gusto, ADP, Paychex and others that integrate seamlessly with Xero. It is annoying that the tags are limited to two categories, and this won't be revised until they have their design for job costing completed. No word yet on when that will be.